About Discover

You can interactively explore your data from the Discover page. You can see all your data in the table format on this page. You can submit search queries, filter the search results, and view mined data. You can also see the number of call records that match your query and get field value statistics. If a time field is […]

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About Searches

You can organize the call records in a tabular format where columns consist of fields like call date, customer name etc. and rows are the call records. Each row corresponds to one call. You can further reorganize this data by using the filters. Such an arrangement is called the Search. Whenever you open the discover page, […]

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Search Management

The best use of a search is to create tables of call records with specific insightful fields. For ex. you can add the repeat call identifier counter to identify if that particular call record is a repeat call or not. In order to do this, you have to add fields to a search as well […]

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Viewing Field Data Statistics

For any field in the selected index, you can see how many of the records in the search table contain a particular field, what the top 5 values are, and what percentage of records contain each value. To view field data statistics, click the name of a field in the Fields list. You can also visualize this […]

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