VOZIQ stores your data in a unified data format. However it continues treating each data source as unique and allows you to create  categories for these individual data sources separately. For example you could have different set of categories for survey data and agent notes.

Also you may want certain team players to only go through relevant data and hide data from other sources. Assign Data Sources page caters to these needs.

This is the Assign Data Sources page:

All the users are listed in this page.

Assigning a Data Source

To assign a data source to a particular user, click on edit option in front of that user.

Assign data source in this page by moving the data source from Available box to Assigned box. It is done similar to how groups are assigned as mentioned in Groups page.

Click on Save.

Users